Maxcare

FAQ’s

Ask what you want to know

Questions for Maxcare services

Q1. How do I book a consultation?
You can book an appointment online through our website or by calling our helpline. Walk-in consultations may be available but are subject to doctor availability.
Q2. Can I consult a doctor online?
Yes, we offer secure video consultations for most specialties. You will receive a link after booking your online appointment.
Q3. What documents should I bring?
Please bring your previous medical records, test results, prescriptions, and a valid ID. For new patients, a completed registration form may also be required.
Q4. Are follow-up consultations included?
Follow-up visits may be included depending on the package or treatment plan. Please check with our reception or billing team for details.
Q5. What happens during the consultation?
The doctor will review your medical history, discuss symptoms, perform a physical exam if needed, and suggest tests or treatments.
Q6. How do I receive my prescriptions or test orders?
Prescriptions and test orders are provided digitally or as printed copies after your consultation. For online consultations, these are sent via email or app.
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Still Have More Questions?
Contact Our Support Team.
+211 567 811

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    Know before getting an appointment

    Questions for Doctor Appointment

    Q1. How do I book a consultation?
    You can book an appointment online through our website or by calling our helpline. Walk-in consultations may be available but are subject to doctor availability.
    Q2. Can I consult a doctor online?
    Yes, we offer secure video consultations for most specialties. You will receive a link after booking your online appointment.
    Q3. What documents should I bring?
    Please bring your previous medical records, test results, prescriptions, and a valid ID. For new patients, a completed registration form may also be required.
    Q4. Are follow-up consultations included?
    Follow-up visits may be included depending on the package or treatment plan. Please check with our reception or billing team for details.
    Q5. What happens during the consultation?
    The doctor will review your medical history, discuss symptoms, perform a physical exam if needed, and suggest tests or treatments.
    Q6. How do I receive my prescriptions or test orders?
    Prescriptions and test orders are provided digitally or as printed copies after your consultation. For online consultations, these are sent via email or app.

    About Us

    At Maxcare, we are dedicated to delivering exceptional healthcare with compassion, innovation, and integrity. For over 20 years, we have been a offering comprehensive medical services in USA

    Contact Info

    231 Utah City Centre, Utah, USA

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